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ON-PREM LICENSE SERVER DATA LOST

 

Symptom: Existing license information is lost from On-prem License server in VM CMS and On-prem Kubernetes environment. This occurs after license server container restart or CMS upgrade. It impacts Application provision process and VSP-Host mode enablement.

 

Possible Causes: On-prem license server does not persist the license data. Hence the data is lost.

 

Recommended Actions: Licensing needs to be re-enabled in the On-prem license server. Refer to the section VSP Licenses in Operations for more information.