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ENABLE PROXY SERVER

 

When direct internet connection is NOT available for CMS, a proxy server must be configured to enable CMS to:

  1. Procure the Threat Intelligence (related to Process and Library Monitoring Section in the topic Operations )

  2. Communicate with Cloud based License Server

A super admin can add information related to Proxy Server as below

  1. Navigate to Configurations under Settings in the left navigation pane

     

    Picture 1073742162

     

  2. Expand Proxy Settings

  3. Click Enable Proxy

  4. Provide the IP Address, Port and Test URL. 

  5. Authentication Methods: There are three configurations available:

    1. User Credentials Disabled: This enables Proxy server without any authentication

      Picture 657

    2. Basic Authentication: The User authentication is enabled with Authentication method as Basic. It requires Username and Password for Proxy server communication

      Picture 658

    3. NTLM Authentication: The User authentication is enabled with Authentication method as NTLM. Along with the Username and Password, ensure that the Domain information related to the Active Directory is also provided

      Picture 1

  6. Click SAVE

 

  NOTE:

Since Zendesk does not support NTLM, information is not sent to Zendesk when the Authentication Method is configured as NTLM

 

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