<< PREVIOUS  NEXT >>

 

ENABLE PROXY SERVER

 

When direct internet connection is NOT available for CMS, a proxy server must be configured to enable CMS to:

  1. Procure the Threat Intelligence (related to Process and Library Monitoring Section in the topic Operations )

  2. Communicate with Cloud based License Server

A super admin can add information related to Proxy Server as below

  1. Navigate to Administration > Configurations in the left navigation pane

     

    Picture 1073742162

     

  2. Expand Proxy Settings

  3. Click Enable Proxy

  4. Provide the IP Address, Port and Test URL. 

  5. Authentication Methods: There are three configurations available:

    1. User Credentials Disabled: This enables Proxy server without any authentication

      Picture 657

    2. Basic Authentication: The User authentication is enabled with Authentication method as Basic. It requires Username and Password for Proxy server communication

      Picture 658

    3. NTLM Authentication: The User authentication is enabled with Authentication method as NTLM. Along with the Username and Password, ensure that the Domain information related to the Active Directory is also provided

      Picture 1

  6. Click SAVE

 

  NOTE:

Since Zendesk does not support NTLM, information is not sent to Zendesk when the Authentication Method is configured as NTLM

 

<< PREVIOUS  NEXT >>