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UNABLE LOG INTO CMS UI AFTER INSTALLATION

Symptom: Unable to log into CMS after installation

Possible Causes: The worker node with the Authentication service pod installed is not in the same time zone OR time as the Master Node.

Recommended Actions: Change the time zone or time of the worker node to that of the Master Node.

1. Execute the command below to check the time zone 

   1. 

      timedatectl

       

       

2. If there is a time zone difference between the master and the worker nodes, execute the command below to modify the time zone:

   1. 

      timedatectl set-timezone <Timezone>

       

       

   2. Example for EST: timedatectl set-timezone America/New_York

   3. Execute the command below to restart the timedate service after the time zone is changed:

      

      systemctl restart systemd-timedated.service

       

       

3. If there is a time difference between the master and the worker nodes, execute the command below to modify the time:

   1. 

      timedatectl set-time hh:mm:ss

       

       

   2. Example: timedatectl set-time 16:02:50

   3. Execute the command below to restart the timedate service after the time is changed:

      

      systemctl restart systemd-timedated.service

       

       

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